Privacy Policy

(a) At booking. Your name, phone number and email address; pickup, drop-off and any extra-stop addresses; the recipient's name and contact details; item size and weight; delivery instructions; and booking and payment records. We do not ask what is inside your package beyond its size and weight.

(b) During delivery. Pickup and delivery times; the driver's GPS location at the moment of pickup and delivery actions; pickup and delivery photos; the recipient's signature and printed name; problem reports; chain-of-custody records; and any Hold Notices sent under our Customer Terms.

(c) Payments. Card payments are processed by GoDaddy Payments. We do not receive or store your full card number. Crypto payments are made through Coinbase Commerce payment links, which do not require you to give us personal information. Blockchain transactions are public by nature, and we cannot make them private.

(d) Communications. Texts and calls with our business phone line (provided by Quo), and emails you send us or we send you about your booking.

(e) Website. Basic technical and log data (such as IP address, browser type and pages visited) and cookies or similar storage that the site needs to work. Our website host may also collect basic, aggregate site analytics. We do not use advertising cookies, ad-tracking pixels or advertising partners.

(a) schedule and perform pickups and deliveries, including contacting you and the recipient;

(b) provide proof of delivery, chain-of-custody records and receipts;

(c) send booking confirmations, reminders and delivery updates (we do not send marketing texts; reply STOP to opt out of texts);

(d) bill, collect payments and keep accounting and tax records;

(e) provide customer support and handle problems, claims and disputes;

(f) prevent fraud and protect the safety of our drivers, customers and recipients;

(g) comply with the law; and

(h) enforce our Customer Terms of Service (animologistics.com/customer-terms).

(a) with service providers that help us run the business: our website host (GoDaddy), payment processors (GoDaddy Payments and Coinbase Commerce), our phone and text provider (Quo), and our email provider. They may use it only to provide their services to us;

(b) with the driver or vetted subcontract courier assigned to your job, only as needed to complete it;

(c) with the recipient or sender of a delivery, to the extent needed to show proof of delivery;

(d) when required by law, subpoena or court order;

(e) to protect the safety, rights or property of our customers, drivers, the public or Animo Logistics; and

(f) as part of a sale or transfer of the business, in which case this Policy continues to apply to the information transferred.

(a) Access, correction and deletion. You may ask to see, correct or delete your personal information by emailing animologistics@gmail.com. We will respond within a reasonable time. We may keep records we are required to keep by law or need for tax, accounting, proof-of-delivery or dispute purposes.

(b) Nevada residents. Nevada law (NRS 603A) gives you the right to direct us not to sell certain personal information. We do not sell personal information, but you may still submit a request to animologistics@gmail.com or 522 St. Louis Rd, Fernley, NV 89408.

(c) Texts. Reply STOP to any of our texts to stop receiving them.